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Returns information

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Returns are accepted on the following basis only:
The return is requested within 30 days of the delivery of the item(s)
The item is still in it's original packaging (where applicable).
The item has not been used, plugged in, used for testing or used in any way at all - i.e. it MUST be resaleable to another customer in the condition we sent it to you in.

Please note, upgraded shipping costs are not refunded if an item is returned to us for credit.

We do not accept returns on items that we have told you are incorrect or incompatible with your car. We also do not accept returns for items that you have used to modify your car and did not produce the results you were hoping for or expecting.

Special ordered parts are NOT returnable to us for credit. We will (at our discretion) offer to take the parts back with a handling fee or offer to sell them for you on your behalf.

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Vat Number: UK 152638508. Company registration number: 06129773 Copyright © 2023 Deutscheparts. All rights reserved.